Shipping Policy
At Artisans Handmade UK Ltd, we aim to deliver your handcrafted orders with care, efficiency, and
reliability.
Order Processing & Delivery Schedule
• Order Cutoff Time: 5:00 PM (GMT), Monday – Friday
• Order Handling Time: 1–2 Business Days (Monday – Friday)
• Estimated Delivery Time: 3–4 Business Days (Monday – Friday)
Shipping Carriers
We work with trusted UK and international carriers:
• Royal Mail
• FedEx
• UPS
• DHL
Shipping is FREE on all orders within the United Kingdom.
Shipping Locations
We currently ship within the United Kingdom only. We do not ship to P.O. boxes, APO, FPO, or DPO
addresses.
Order Confirmation
You will receive an email confirmation after placing your order, followed by a shipping confirmation with
tracking details once dispatched.
Lost Packages
If your package is marked as delivered but not received:
• Verify the shipping address on your order confirmation
• Check all possible delivery locations (porch, neighbour, etc.)
• Contact the carrier directly with your tracking number
• If still unresolved, email us at help@artisanshandmadeukltd.shop with your order number
Contact Us
Artisans Handmade UK Ltd
Address: 9 Park Way, Newbury, RG14 1AY, United Kingdom
Email: help@artisanshandmadeukltd.shop
Phone: +44 7890 779 989
Hours: Monday – Friday: 9:00 AM – 5:00 PM (GMT) | Saturday & Sunday: Closed