At Artisans Handmade UK Ltd, we stand behind the quality of every handcrafted item we sell.
Coverage
All products are covered by a 30-day quality guarantee from delivery.
What Is Covered
• Manufacturing defects or faults present at delivery
• Transit damage
• Items significantly not as described
• Structural defects under normal use
What Is Not Covered
• Normal wear and tear
• Damage from misuse or accidents
• Failure to follow care instructions
• Items modified by third parties
Handmade Variations
Slight variations in colour, texture, or size are normal for handcrafted goods and are not considered
defects.
Making a Claim
the issue.
Email help@artisanshandmadeukltd.shop within 30 days of delivery with your order number and a photo of
Contact Us
Artisans Handmade UK Ltd
Address: 9 Park Way, Newbury, RG14 1AY, United Kingdom
Email: help@artisanshandmadeukltd.shop
Phone: +44 7890 779 989
Hours: Monday – Friday: 9:00 AM – 5:00 PM (GMT) | Saturday & Sunday: Closed