This policy explains how Artisans Handmade UK Ltd processes, packs, and dispatches your orders.
Processing Times
• Orders before 5:00 PM GMT: processed same day
• Orders after 5:00 PM or weekends: processed next business day
• Handling time: 1–2 business days before dispatch
Packaging
We take great care packing every order. Handcrafted and fragile items receive additional protective
packaging. We use recyclable materials where possible.
Dispatch & Delivery
• Delivery: 3–4 business days after dispatch
• FREE shipping on all UK orders
• Tracking number sent by email upon dispatch
Undeliverable Packages
If returned due to incorrect address or failed delivery, we will contact you to rearrange. Additional costs
may apply.
Contact Us
Artisans Handmade UK Ltd
Address: 9 Park Way, Newbury, RG14 1AY, United Kingdom
Email: help@artisanshandmadeukltd.shop
Phone: +44 7890 779 989
Hours: Monday – Friday: 9:00 AM – 5:00 PM (GMT) | Saturday & Sunday: Closed